Technical Operations Analyst - Remote

Overview

The Technical Operations Analyst role at IronArch Technology involves supporting operational, documentation, and technical communication activities while ensuring the accuracy and integrity of documentation and data.

In Short

• Support operational and technical communication activities.
• Ensure accuracy and integrity of documentation.
• Validate data across systems.
• Assist in process improvement initiatives.
• Translate technical concepts for non-technical audiences.
• Work independently and collaboratively.
• Conduct technical reviews for quality and compliance.
• Maintain organized records of validation efforts.
• Execute standard operating procedures (SOPs).
• Participate in cross-functional meetings and briefings.

Requirements

• Public Trust Clearance or higher.
• 4+ years in technical operations, cybersecurity, or QA roles.
• Strong understanding of system documentation and compliance workflows.
• Ability to analyze technical material and communicate findings.
• Excellent attention to detail and organization.
• Strong interpersonal communication skills.
• Familiarity with Zero Trust Architecture is a plus.

Benefits

• Recognized as a Best Place to Work 9 times.
• Competitive compensation and bonus opportunities.
• Medical, dental, and vision benefits.
• 401(k) retirement plan with company contributions.
• 20 days of PTO and 11 paid holidays.
• Sabbatical programs and company-paid disability insurance.
• Professional development reimbursement.
• Health club reimbursement.
• Matching donation program.
• Pet insurance and more!