Invoca is the leading AI-powered conversation intelligence platform that enables marketing, sales, customer experience, and contact center teams to understand and act on the information within every customer interaction. By revealing the intent behind every phone call, text, and chat, Invoca drives better customer experiences, increases revenue, and improves operational efficiency. We are a dynamic, fast-growing company with a collaborative culture and a passion for innovation.

In Short

Architect for Scale and Security: Support cloud infrastructure and security for SaaS applications.
Champion Engineering Excellence: Influence the Software Development Life Cycle (SDLC) with best practices.
Lead Complex Problem-Solving: Guide teams in systematic problem identification and resolution.
Drive Technical Initiatives: Take ownership of team outcomes and maintain critical production features.
Mentor and Elevate the Team: Share knowledge and mentor other engineers.
Ensure System Reliability: Participate in on-call rotation focusing on incident response and improvement.

Requirements

4+ years of experience in SRE, DevOps, Systems Administration, or Software Engineering.
Experience leading technical initiatives and removing roadblocks.
Strong collaborative mindset and mentoring ability.
Knowledge of compliance frameworks like PCI, SOC2, or ISO27001.
Deep experience with cloud-native computing, especially AWS or GCP.
Strong skills with Terraform and Chef for Infrastructure as Code.
Proficiency with Docker and Kubernetes for containerization.
Solid foundation in Linux operating systems.
Fluency in programming languages like Ruby or Go.
Experience with database management, particularly MySQL.

Benefits

Flexible Time Off for a healthy work-life balance.
16 U.S. paid holidays including a winter break.
Health Benefits including medical, dental, and vision coverage.
401(k) plan with company match up to 4%.
Stock Options for all employees.
Mental Health Program through SpringHealth.
Paid Family Leave for baby bonding and caring for family members.
Paid Medical Leave for childbirth and medical needs.
Wellness Subsidy for gym memberships and fitness classes.
Position Base Range: $127,000.00 - $191,000.00/year plus bonus potential.

Invoca

Invoca is a dynamic technology company specializing in software development, focusing on creating high-quality solutions that enhance communication and operational efficiency. With a commitment to innovation, Invoca empowers its engineers to take ownership of complex projects, ensuring end-to-end responsibility and risk management throughout the development cycle. The company fosters a collaborative environment where technical expertise is valued, and employees are encouraged to resolve production issues swiftly. Invoca offers a comprehensive benefits package, including generous paid time off, healthcare coverage, a 401(k) plan with matching contributions, stock options, and paid family leave, making it an attractive workplace for skilled software developers.

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