Client Success and Administrative Coordinator - Remote

Overview

The Client Success and Administrative Coordinator will play a pivotal role in ensuring seamless client experiences, providing administrative support, and acting as a strategic gatekeeper to the CEO.

In Short

• Act as a gatekeeper to the CEO, managing schedules and prioritizing tasks.
• Coordinate and schedule calls, meetings, and appointments for prospects, clients, coaches, and team members.
• Oversee follow-ups, ensuring that necessary documentation is provided.
• Handle daily communication with internal team members and clients as needed.
• Manage client onboarding, ensuring a smooth transition into programs.
• Provide ongoing support for clients, ensuring their needs are met promptly.
• Proactively identify and resolve client concerns with a solutions-driven approach.
• Maintain high-touch communication to ensure a top-tier client experience.
• Ensure short turnaround times for assigned tasks and deliverables.
• Assist with event coordination as needed, including logistics, scheduling, and execution.

Requirements

• Administrative, operations, or client success experience (corporate experience preferred).
• Strong background in scheduling, executive support, and client communication.
• Highly organized, detail-oriented, and proactive in managing tasks.
• Exceptional written and verbal communication skills.
• Ability to work autonomously, take initiative, and problem-solve independently.
• Strong time management and multitasking abilities.
• A growth-oriented mindset, coupled with humility and adaptability.
• Ability to accept feedback and pivot when necessary.
• Client-focused, high level of professionalism, and results-driven.

Benefits

• Flexible working hours.
• Remote work opportunity.
• Part-time contractor position.
• Competitive pay based on experience.