Remote Otter LogoRemoteOtter

AI Onboarding Specialist - Remote

Posted 21 hours ago
Customer Service
Full Time
Worldwide

Overview

Join us as we build AI automation tools that help businesses communicate smarter, faster, and more efficiently. We’re looking for an AI-savvy, detail-oriented specialist who can guide new clients through their onboarding journey and help them set up powerful automation workflows. If you enjoy turning complex ideas into clear steps, teaching users how to get the most out of a product, and working in a fully remote environment, this role will suit you perfectly.

In Short

  • Lead new clients through the full onboarding process.
  • Configure client accounts and set up core automation flows.
  • Translate client goals into practical AI workflow setups.
  • Work with Product, AI, and Support teams to improve onboarding.
  • Create guides and documentation for clients.
  • Identify opportunities for optimization.

Requirements

  • Strong communication and teaching skills.
  • Experience with SaaS products or AI tools preferred.
  • Detail-oriented mindset with strong problem-solving abilities.
  • Comfort working remotely with high ownership.
  • Ability to understand business logic for automation workflows.
  • Fluency in English; Arabic or additional languages are a plus.

Benefits

  • Fully remote.
  • Competitive salary with performance-based growth.
  • Be part of a fast-scaling startup.
  • Creative ownership impacting product and client success.
  • Career development support and training.
  • Supportive, collaborative culture valuing innovation.
  • Work with a global, diverse team.
  • Modern tools and streamlined workflows.
InstaReply logo

InstaReply

InstaReply is an innovative company focused on developing AI automation tools that enhance business communication. With a commitment to building smarter, faster, and more efficient communication solutions, InstaReply is at the forefront of AI technology. The company fosters a supportive and curious culture, encouraging team members to take ownership of their tasks while working remotely. As a fast-scaling organization, InstaReply offers opportunities for growth and advancement, allowing employees to collaborate with cutting-edge AI and product teams to shape the future of automation.

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