Seasonal Customer Service Advocate - Remote

Overview

Do you enjoy helping customers, problem-solving, and ensuring delivery of outstanding support within a fast-paced environment? If so, then you might be the perfect match for our Seasonal Remote Customer Service Advocate role.

In Short

• Handle inbound customer service calls from existing members.
• Identify and resolve member issues efficiently.
• Assist members with questions related to their current plan.
• Answer outbound calls and complete post-enrollment activities.
• Accurately use scripts and tools to assist clients.

Requirements

• High School diploma or GED certificate.
• Strong organizational and communication skills.
• 6 months of customer service experience.
• Ability to handle high call volumes.
• Proficiency in using a dialer and computer applications.

Benefits

• Competitive pay rate of $18/hour.
• Flexible remote work environment.
• Opportunity to gain experience in customer service.
• Seasonal position with potential for future opportunities.