Fully Remote Customer Service Advocate

Overview

As a Customer Service Insurance Agent, you will be the first point of contact for our clients, providing expert guidance and support while promoting our insurance products. You will play a crucial role in building relationships, understanding client needs, and ensuring they receive the best coverage options available.

In Short

• Respond to customer inquiries and provide accurate information about insurance products.
• Assist clients in identifying their insurance needs and recommend appropriate coverage.
• Process new insurance applications and renewals efficiently and accurately.
• Maintain detailed records of customer interactions and transactions.
• Follow up with clients to ensure satisfaction and address any concerns.
• Stay updated on industry trends, product offerings, and regulatory changes.
• Collaborate with team members to achieve sales targets and enhance the customer experience.

Requirements

• Previous experience in customer service or sales in the insurance industry is preferred but not required.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment while maintaining attention to detail.

Benefits

• Competitive performance-based incentives.
• Comprehensive benefits package, including health, dental, and retirement plans.
• Ongoing training and professional development opportunities.
• A supportive and collaborative work environment.
• Opportunities for career advancement within the company.