Client Support Coordinator - Remote

Overview

As a Client Support Coordinator, you will provide client support to our Sales and Delivery teams, ensuring excellent client service and administration for relevant clients.

In Short

• Proactively develop strong relationships with clients.
• Manage pre and post-workshop logistics.
• Fulfill client orders and ensure timely transactions.
• Resolve customer queries to build client loyalty.
• Create and manage accurate information on global systems.
• Arrange conference calls and webinars for customers.
• Monitor shared email inboxes for customer inquiries.
• Provide holiday cover for team email inboxes.

Requirements

• Fluent in German and English.
• Experience in customer support and CRM systems.
• Good IT skills, especially in MS Word, Outlook, Excel, and PowerPoint.
• Willingness to travel minimally.

Benefits

• Inclusive and supportive work environment.
• Opportunities for personal and professional growth.
• Collaborative team culture.
• Focus on employee wellbeing and belonging.