Field Case Manager - London, ON Area - Remote

Overview

The Field Case Manager plays a crucial role in supporting physicians and patients by managing healthcare programs, ensuring smooth access to therapies, and providing necessary training and support.

In Short

• Customize program elements for prescribing physicians.
• Assist with patient enrollment and payer forms.
• Develop relationships with physicians and staff.
• Provide patient support and reimbursement guidelines.
• Coordinate coverage activity between patients and insurers.
• Report adverse events following standard procedures.
• Participate in physician meetings and training.
• Complete relevant reports and documentation.
• Assist in training new Field Case Managers.
• Maintain communication with program managers and teams.

Requirements

• Bachelor’s degree in healthcare or related discipline.
• Minimum five years of experience in healthcare, pharmaceutical, or insurance.
• Case management experience preferred.
• Valid driver’s license and reliable transportation.
• Knowledge of reimbursement structures and processes.
• Strong analytical skills and ability to interpret regulations.
• Fluency in French and/or English may be required.

Benefits

• Comprehensive medical, dental, and vision care.
• Support for working families including various assistance programs.
• Paid parental and caregiver leave.
• Opportunities for professional development and mentorship.
• Inclusive culture supporting personal growth.