On-Site Service Technician - Remote

Overview

The On-Site Service Technician will be responsible for providing technical support and service to clients.

In Short

• Provide on-site technical support to clients
• Diagnose and resolve hardware and software issues
• Install and configure equipment as needed
• Maintain service records and documentation
• Communicate effectively with clients and team members
• Ensure customer satisfaction through quality service
• Stay updated with the latest technology trends
• Work collaboratively with other technicians
• Follow safety and compliance regulations
• Participate in training and development programs

Requirements

• Proven experience as a service technician or similar role
• Strong knowledge of computer systems and networks
• Excellent troubleshooting skills
• Ability to work independently and as part of a team
• Good communication and interpersonal skills
• Relevant certifications (e.g., CompTIA, Cisco) are a plus
• Valid driver's license and reliable transportation
• Willingness to travel to client locations
• Ability to lift heavy equipment as needed
• High school diploma or equivalent; further education is a plus

Benefits

• Competitive salary and benefits package
• Flexible working hours
• Opportunities for professional development
• Supportive work environment
• Health and wellness programs
• Pension plan and retirement savings options
• Paid time off and holidays
• Employee recognition programs
• Access to the latest technology and tools
• Team-building activities and events