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Nurse Manager, Care and Case Management - Remote

Posted Yesterday
All others
Full Time
Worldwide

Overview

The Nurse Care and Case Management (CCM) Manager will oversee and lead the day-to-day efforts of our CCM Nurse Care Managers, focusing on delivering high quality and efficient care and case management to our members.

In Short

  • Oversee and manage a team of Nurse Care Managers.
  • Track and manage performance metrics for clinicians.
  • Collaborate with Quality and Clinical Excellence teams.
  • Support professional growth and development of team members.
  • Implement workflow changes and drive continuous improvement.
  • Communicate team vision and updates to stakeholders.
  • Develop policies and procedures aligned with organizational goals.
  • Foster a culture of accountability and high performance.
  • Manage change effectively in a dynamic environment.
  • Navigate difficult conversations with professionalism.

Requirements

  • BSN required.
  • CCM Certification required.
  • Active Nursing License in good standing.
  • 5+ years of nursing experience.
  • 2+ years of care management leadership experience.
  • Strong organizational and team-building skills.
  • Exceptional communication skills.
  • Proficiency in technology and data-driven decision-making.
  • Ability to manage change in a fast-paced environment.
  • Availability for Monday-Friday shifts from 9AM-6PM local time.

Benefits

  • Professional growth opportunities.
  • Supportive team environment.
  • Competitive compensation package.
  • Flexible work arrangements.
  • Access to training and development resources.
Included Health logo

Included Health

Included Health is a pioneering healthcare company dedicated to delivering integrated virtual care and navigation services. With a mission to elevate the standard of healthcare for everyone, Included Health aims to eliminate barriers and provide high-quality care to individuals in every community, regardless of their health journey or the type of care required—ranging from acute to chronic, behavioral to physical. The company offers its members comprehensive care guidance, advocacy, and access to personalized virtual and in-person services for everyday and urgent care, primary care, behavioral health, and specialty care. Included Health is committed to fostering an inclusive workplace and ensuring equitable opportunities for all employees.

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