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Senior Technical Content Writer - Remote

Posted 3 weeks ago
Writing
Full Time
Worldwide

Overview

We’re looking for a Senior Technical Content Writer, who will play a key role in ensuring our users, customers, and internal teams have clear, concise, and accessible documentation.

In Short

  • Manage and maintain the Help Center, updating knowledge base articles and FAQs.
  • Write and edit technical documentation including user guides and API documentation.
  • Collaborate with subject matter experts to simplify complex concepts.
  • Support thought leadership initiatives through blog posts and whitepapers.
  • Ensure content quality and consistency with established style guides.
  • Gather and act on feedback to improve documentation effectiveness.

Requirements

  • 3–6 years of experience in technical writing or related roles.
  • Ability to explain complex technical concepts to diverse audiences.
  • Experience managing Help Centers and knowledge bases.
  • Strong writing, editing, and proofreading skills.
  • Ability to work cross-functionally with various teams.

Benefits

  • Share options and rewards for great work.
  • Health, dental, and disability insurance.
  • 401K match of up to 5% effective immediately.
  • 33 holiday days plus volunteering days and enhanced parental leave.
  • Flexible and remote working options.
  • Career and learning development opportunities.
  • Monthly socials and sports clubs.
Immersive logo

Immersive

Immersive is a leading company in people-centric cyber resilience, dedicated to helping organizations assess, build, and prove their cyber workforce resilience. Founded in 2017 in Bristol, UK, Immersive has rapidly grown to over 300 employees globally and has secured more than £150 million in funding. The company is recognized for its innovative approach, providing realistic simulations and hands-on labs to enhance the capabilities of cybersecurity teams at all levels, from front-line staff to executives. Immersive is committed to inclusivity and diversity, fostering a supportive environment where employees can thrive and contribute to the company's mission of optimizing human cyber abilities. Trusted by major organizations like KPMG and the NHS, Immersive continues to expand and is consistently voted as a great place to work.

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