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Senior ServiceNow ITSM/CMDB Implementer/Developer - Remote

Posted 2 days ago
Software Development
Full Time
USA
$98,124.00 - $166,810.00/year

Overview

This position is for a Senior ServiceNow ITSM/CMDB Implementer/Developer to support federal clients by implementing ITSM solutions using the ServiceNow platform.

In Short

  • 100% remote work available within the U.S.
  • Implement ITSM solutions on the ServiceNow platform.
  • Collaborate with ITSM process owners and stakeholders.
  • Design and develop CMDB data models and governance frameworks.
  • Integrate CMDB with Asset Management modules.
  • Create Standard Operating Procedures and reports.
  • Ensure data quality and governance for CMDB.
  • Contribute to platform upgrades and testing.
  • Strong problem-solving and communication skills required.
  • Must reside in the U.S. due to federal contract requirements.

Requirements

  • Bachelor’s degree in computer science or related field.
  • ServiceNow Certified System Administrator (CSA).
  • 5+ years of ServiceNow implementation experience.
  • 6+ years of experience in ITSM and ITIL.
  • Proficiency in JavaScript, REST/SOAP APIs, HTML, and CSS.
  • Strong understanding of IT Service Management processes.
  • Must be a U.S. Citizen or Green Card Holder.
  • Preferred certifications: ServiceNow CAD, CIS-ITSM.
  • Local candidates from MD, DC, VA preferred.
  • Strong analytical and problem-solving skills.

Benefits

  • Work in a global advisory and technology services company.
  • Collaborative and inclusive workplace culture.
  • Opportunities for professional growth and development.
  • Equal opportunity employer.
  • Reasonable accommodations available for applicants.

I.M

ICF Macro

135 Blanton & Associates, Inc. is part of ICF, a global consulting and technology services company with a diverse team of approximately 9,000 employees. The company specializes in environmental consulting, planning, and project management, focusing on helping clients navigate complex regulatory and environmental challenges. With a commitment to sustainability and community impact, ICF fosters a collaborative and inclusive workplace where employees are encouraged to grow professionally and contribute to meaningful projects. The firm values integrity, innovation, and teamwork, aiming to build a more prosperous and resilient world.

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