Case Manager Lead - Disaster Recovery - Remote

Overview

Join the ICF team as a Case Manager Lead to help Florida create resilient communities through effective disaster recovery management.

In Short

• Lead and manage case management for disaster recovery.
• Supervise a team of case managers.
• Communicate with residents about their options.
• Develop policies and procedures for case management.
• Assist in drafting updated policies and job aids.
• Coordinate with call center and inspection staff.
• Provide training and technical assistance.
• Present technical information in meetings.
• Maintain understanding of program policies and procedures.
• Support strategy for intake launch and operations.

Requirements

• 5+ years of experience in case management services.
• Experience with state/federal grant programs.
• 3+ years in a supervisory role.
• Excellent communication skills.
• Strong proficiency in MS Office Applications.
• Willingness to travel up to 25% as needed.

Benefits

• Competitive salary based on experience.
• Opportunity to make a significant impact.
• Flexible working environment.
• Supportive team culture.
• Professional development opportunities.