Technical Support Intern - Remote

Overview

The UNDP is seeking a Technical Support Intern to provide technical assistance and support to users, maintain computer equipment, and ensure the proper functioning of technology infrastructure.

In Short

• Provide technical support for computer hardware and software issues.
• Perform preventive and corrective maintenance on technology infrastructure.
• Assist users with technology-related inquiries and issues.
• Document recurring problems and suggest solutions.
• Collaborate on the installation of audiovisual systems.
• Work in a hybrid model: in-office and remote.
• Participate in training and follow organizational norms.
• Contribute to the UNDP's mission of sustainable development.
• Engage with diverse populations and promote inclusion.
• Commit to a minimum of 20 hours per week.

Requirements

• Bachelor's degree in Computer Science, Engineering, or related field.
• Must be in the final year of undergraduate studies or pursuing a postgraduate degree.
• Basic knowledge of technical support and hardware maintenance.
• Familiarity with Microsoft 365 applications.
• Strong communication skills and ability to work in a team.
• Availability to work in the office on specified days.
• Must reside in Mexico during the internship.
• Medical coverage during the internship period.

Benefits

• Monthly stipend as per UNDP policies.
• Opportunity to work with a diverse team.
• Gain practical experience in a global organization.
• Develop technical and interpersonal skills.
• Contribute to meaningful development projects.