Customer Account Specialist - Remote

Overview

Join a company that fosters career growth through formal job training and strategic leadership development programs. The amazing career opportunities at Hunter Communications are fueled by our rapidly expanding, state-of-the-art fiber internet and world-class customer service.

In Short

• This hybrid remote role offers a mix of remote flexibility and in-office collaboration.
• Contact prospective customers to deliver tailored internet and phone solutions.
• Handle inbound sales inquiries and guide customers through the selection process.
• Proactively follow up with prospective customers to close sales.
• Efficiently manage time to balance customer interactions and administrative tasks.
• Maintain accurate records in CRM systems like Salesforce and Rev.io.
• Work closely with cross-functional teams and participate in training.
• Meet and exceed sales goals and overall objectives.
• Full-time position with working hours from 8:00am to 5:00pm, Monday to Friday.
• Offers a comprehensive benefits package including medical, dental, and vision coverage.

Requirements

• High school diploma or equivalent (associate or bachelor’s degree preferred).
• Prior experience in customer service, sales, or call center environments preferred.
• Proficiency in CRM systems (Salesforce, Rev.io) and Google Suite.
• Strong communication and problem-solving skills.
• Ability to work independently and as part of a team.
• Passionate about customer service and relationship-building.
• Strong adaptability and willingness to learn.
• Ability to multitask and prioritize in a fast-paced environment.
• A proactive approach to problem-solving and customer engagement.

Benefits

• Comprehensive benefits package including medical, dental, and vision coverage.
• Disability insurance and life insurance.
• Generous vacation, sick leave, and holiday time off.
• 401(k) program featuring a competitive employer match.
• Multiple bonus opportunities.