Remote Operations & Virtual Assistant

Overview

The Remote Operations & Virtual Assistant role involves supporting a Melbourne-based water treatment business by monitoring technician performance, managing customer inquiries, and overseeing alarms from IoT water treatment controllers.

In Short

• 100% remote position based in the Philippines.
• Compensation range of $1200 AUD - $1400 AUD monthly.
• Work during Australian business hours with flexible time management.
• Responsibilities include monitoring technician performance and managing customer inquiries.
• Involves real-time monitoring of IoT water treatment alarms.
• Long-term engagement as an independent contractor.
• Full training provided for the role.
• Supportive team environment with positive contributions encouraged.
• Requires strong communication and organizational skills.
• Engagement directly with clients, not through an outsourcing agency.

Requirements

• Detail-oriented and reliable.
• Experience in operations or administrative support preferred.
• Proficient in data management and digital tools.
• Strong communication skills for stakeholder interaction.
• Ability to work independently and manage time effectively.
• Experience with IoT systems is a plus.
• Positive attitude and team player.
• Proactive in identifying issues and providing solutions.
• Ability to prepare reports and summaries.
• Familiarity with customer service practices.

Benefits

• Flexible working hours.
• Opportunity to work with a leading company in the water treatment industry.
• Supportive team culture.
• Training and development opportunities.
• Independence in managing workload as a contractor.
• Engagement with a diverse range of tasks.
• Long-term career growth potential.
• Work from the comfort of your home.
• Access to company resources and support.
• Contribution to meaningful projects in the water treatment sector.