Remote Back Office Assistant

Overview

The Remote Back Office Assistant plays a crucial role in supporting the Underwriting and Front Office teams by providing administrative, operational, and documentation support to ensure efficient loan processing and customer interactions.

In Short

• 100% remote position allowing work from home.
• Support loan applications assessment and underwriting.
• Manage administrative and document management tasks.
• Ensure compliance with internal credit policies and regulatory requirements.
• Assist in maintaining a healthy loan book.
• Provide customer support via email and assist loan applicants.
• Collaborate effectively with team members.
• Utilize Excel, Outlook, and FinTech tools for process improvement.
• 1-3 years of experience in administrative support or finance preferred.
• Proficiency in Salesforce and CRM systems is required.

Requirements

• 1-3 years of experience in administrative support, finance, or back-office roles.
• Proficiency in Salesforce, Microsoft Excel, and Outlook.
• Strong attention to detail and organizational skills.
• Excellent written and verbal communication skills.
• Basic understanding of AML, KYC, and credit policy regulations is a plus.

Benefits

• Work from home flexibility.
• Opportunity to work with a trusted Australian lender.
• Direct hiring by clients without outsourcing agencies.
• Engagement in a cooperative team environment.
• Professional development opportunities in finance and real estate.