Lead Product Manager, Next Best Action Decision Engine - Remote

Overview

Join Humana’s Marketing organization as a Lead Product Manager specializing in Next Best Action (NBA) Decision Engine, where you will help shape the future of marketing through AI and machine learning.

In Short

• Lead the NBA product vision and roadmap.
• Design reusable capabilities for marketing personalization.
• Collaborate with cross-functional teams including IT and analytics.
• Establish test-and-learn frameworks for NBA effectiveness.
• Influence senior stakeholders for NBA adoption.
• Ensure compliance with data governance and ethical AI standards.
• Manage product KPIs and monitor performance.
• Work remotely from anywhere in the US.
• Occasional travel for training or meetings may be required.
• Competitive benefits and compensation package offered.

Requirements

• Bachelor’s degree required.
• 5+ years of experience in product management or marketing technology.
• Proven success with AI or data-driven products.
• Strong technical fluency with MarTech stacks and orchestration tools.
• Experience managing reusable capabilities across teams.
• Deep understanding of customer journey orchestration.
• Preferred experience with NBA or personalization platforms.
• Familiarity with healthcare regulations is a plus.
• Master’s degree preferred.

Benefits

• Health benefits effective day 1.
• Paid time off and holidays.
• 401(k) retirement savings plan with employer match.
• Tuition assistance and scholarships for dependents.
• Parental and caregiver leave.
• Employee charity matching program.
• Career development opportunities.
• Recognition pay.
• Flexible benefits packages for financial security.