Installation Administration Representative II - Remote

Overview

Become a part of our caring community and help us put health first. The Installation Administration Representative II establishes and manages relationships with internal and external clients, coordinating the end-to-end process from the point of sale to members loaded in the system, ID cards issued, claims opened for processing, and certifications issued.

In Short

• Establish and manage client relationships.
• Coordinate the installation process from sale to member onboarding.
• Perform moderately complex administrative tasks.
• Utilize the MTV system for operations.
• Work independently with attention to detail.
• Must work Eastern Standard Time hours.
• Requires good knowledge of Microsoft applications.
• Occasional travel to Humana's offices may be required.
• Full-time position with 40 scheduled weekly hours.
• Competitive salary and benefits offered.

Requirements

• Minimum 2 years of experience with MTV system.
• Understanding of Humana commercial products (Dental, Vision, Life).
• Ability to work in a fast-paced environment.
• Strong attention to detail and ability to meet deadlines.
• Internet speed requirements for work-from-home setup.
• Undergraduate degree preferred.
• Prior installation experience is a plus.
• Experience with NCAM system is preferred.
• Knowledge of disability commercial products is a plus.

Benefits

• Medical, dental, and vision benefits.
• 401(k) retirement savings plan.
• Paid time off and holidays.
• Short-term and long-term disability insurance.
• Life insurance and other opportunities.
• Support for personal wellness and healthcare decisions.