Product Design Manager, Service Hub - Remote

Overview

The Product Design Manager for the Service Hub will lead a design team focused on creating intuitive communication tools that enhance customer experiences across various channels.

In Short

• Lead a design team for the Omnichannel product group.
• Set vision and strategy for 1:1 customer interactions.
• Empower team through clear expectations and a culture of growth.
• Collaborate with stakeholders to ensure flexibility for diverse customer needs.
• Coach designers to enhance their impact through feedback.
• Drive cross-functional collaboration with product management and engineering.
• Build design systems to support HubSpot's growth.
• Champion usability and design standards.

Requirements

• Experience leading design teams for communication or collaboration tools.
• Track record of building products in a platform environment.
• Proven ability to work in collaborative environments.
• Passionate about coaching and mentoring design talent.
• Ability to balance vision with pragmatic delivery.
• Commitment to continuous improvement and learning.

Benefits

• Make a global impact with HubSpot’s tools.
• Flexible and hybrid work environment.
• Opportunities for professional growth and leadership.
• Work in a high-autonomy environment that values contributions.