Lead Services Consultant - Remote

Overview

As a Lead Services Consultant, you will be responsible for guiding our most sophisticated prospects and customers through the process of determining the right implementation and service strategy to support both their initial and long-term success with HubSpot.

In Short

• Recommend the right implementation approach and ongoing services for HubSpot's most complex customers.
• Diagnose customer needs based on business objectives and technical requirements.
• Create customized implementation plans and recommend services.
• Work directly with customers to define resource needs.
• Establish clear milestones and project plans.
• Present plans to the customer's Executive team.
• Provide advice on HubSpot best practices and change management.
• Contribute to the growth of the enterprise practice.
• Build relationships with top Solutions Partners.
• Lead key team initiatives and project management efforts.

Requirements

• Customer-first mindset and consultative approach.
• Deep implementation expertise with complex SaaS software.
• Experience helping large customers drive organizational change.
• Experience driving value conversations to executive teams.
• Pre-sale experience creating custom statements of work.
• Excellent communication skills.
• Strong comfort level with AI technologies.
• Ability to provide certainty and urgency to customers.
• Strategic mindset for long-term planning.
• Strong project management skills.

Benefits

• Flexible work environment.
• Opportunities for professional growth.
• Supportive company culture.
• Innovative team dynamics.
• Access to a global network of professionals.