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Business Analyst - Syspro - Remote

Posted 6 days ago
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Full Time
Canada

Overview

As a Business Analyst at HSO specializing in Syspro, you will play a crucial role in bridging the gap between our clients' business requirements and the technical implementation of the Syspro ERP system. You will work closely with various stakeholders to gather requirements, analyze processes, and identify improvement opportunities. Your insights will guide our teams in delivering tailored solutions that drive efficiency and enhance performance.

In Short

  • Engage with clients to understand their business processes and gather detailed requirements for Syspro implementations.
  • Analyze and document existing systems and workflows to identify areas for improvement.
  • Collaborate with technical teams to ensure the successful implementation of custom solutions.
  • Participate in user acceptance testing (UAT) to validate functionality against client requirements.
  • Provide training and support to end-users to ensure effective use of the Syspro system.
  • Continuously monitor and assess system performance and user satisfaction to recommend enhancements.
  • Prepare comprehensive documentation outlining business requirements, process flows, and systems functionalities.
  • Facilitate workshops and meetings to communicate project status, issues, and milestones.

Requirements

  • Strong analytical skills and attention to detail.
  • Experience with Syspro ERP or similar systems.
  • Excellent communication and interpersonal skills.
  • Ability to work collaboratively with cross-functional teams.
  • Proven experience in business analysis or related field.
  • Familiarity with project management methodologies.
  • Ability to facilitate workshops and meetings effectively.

Benefits

  • Opportunity to work with a dynamic team.
  • Professional development and training opportunities.
  • Competitive salary and benefits package.
  • Flexible working environment.
  • Engaging company culture focused on innovation.
HSO logo

HSO

HSO is a transformation partner with deep industry knowledge and a global presence, leveraging the full potential of the Microsoft Cloud to transform the work environment of its clients and optimize business performance. With over 2,500 employees worldwide, HSO has been a member of the Microsoft Inner Circle for over 20 years, an exclusive community that includes only the top 1% of Microsoft partners globally. The company has received numerous Partner of the Year awards from Microsoft, showcasing its outstanding expertise in Microsoft technologies and industry solutions. HSO focuses on optimizing customer-oriented business processes and developing integrated portal solutions, emphasizing a supportive and growth-oriented work environment.

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