Remote Guest Services Representative

Overview

We are expanding our remote team and seeking motivated, service-driven individuals to join us as Remote Guest Services Representative. In this role, you will guide guests with personalized planning, coordinate reservations, and ensure every detail of their experience is accurate and seamless.

In Short

• Assist guests with organizing and coordinating customized plans
• Research, compare, and confirm reservation options using approved systems
• Provide clear, accurate information and thoughtful recommendations based on guest preferences and budgets
• Communicate professionally via email, phone, and messaging platforms
• Manage booking updates, changes, and inquiries efficiently
• Maintain detailed and organized guest records
• Participate in virtual training sessions and team meetings

Requirements

• Strong written and verbal communication skills (English required)
• Excellent attention to detail and organizational abilities
• Basic computer proficiency and reliable internet access
• Minimum age of 18
• Legal eligibility to work in the U.S., U.K., Mexico, Australia, or Spain

Benefits

• Comprehensive training — no prior experience required
• Supportive and collaborative team culture
• Incentive programs and performance-based perks
• Clear path for long-term growth and advancement