Customer Experience Advisor - Remote

Overview

An overview paragraph about the job: We are seeking motivated and detail-oriented individuals to join our team as a Remote Customer Experience Advisor. In this role, you will support clients by coordinating bookings, providing personalized recommendations, and ensuring all arrangements are accurate and complete.

In Short

• Assist clients with detailed itinerary coordination and planning
• Research, compare, and confirm reservation options using approved systems
• Provide accurate information and tailored recommendations based on client preferences and budget
• Communicate clearly and professionally via email, phone, and online platforms
• Manage updates, changes, and service-related requests promptly
• Maintain organized and accurate client records
• Participate in training sessions, meetings, and ongoing development

Requirements

• Strong written and verbal communication skills
• Excellent attention to detail and organizational ability
• Comfortable working independently in a remote setting
• Basic computer proficiency and reliable internet access
• Must be at least 18 years of age
• Legal eligibility to work in the U.S., U.K., Mexico, Australia, or Spain
• English communication proficiency

Benefits

• 100% remote work environment
• Flexible scheduling options
• Structured training and ongoing mentorship
• Access to incentive programs and performance-based perks
• Supportive, team-oriented culture