Remote Client Services Agent

Overview

The Remote Client Services Agent supports clients by assisting them with thorough travel research, coordinating reservations, and ensuring all booking details are accurate and complete in a fully remote environment.

In Short

• Process and manage all travel bookings for flights, accommodations, cruises, and related services.
• Provide clients with general destination and itinerary information.
• Communicate with travel suppliers to confirm reservations and details.
• Respond to client inquiries via email, phone, and online platforms.
• Maintain accurate client records and booking documentation.
• Follow established procedures and guidelines for bookings and communication.
• Work independently in a remote setting.
• Flexible scheduling within business needs.
• Training and ongoing support provided.
• Opportunities for role expansion based on performance.

Requirements

• Strong written and verbal communication skills.
• Attention to detail and organizational ability.
• Comfortable working independently in a remote setting.
• Basic computer proficiency and reliable internet access.
• Minimum age of 18.
• Residency in the U.S., U.K., or approved regions.
• Previous travel experience is not required; training is provided.

Benefits

• Fully remote environment.
• Flexible scheduling within business needs.
• Training and ongoing support provided.
• Opportunities for role expansion based on performance.