Cruise Booking Agent - Remote

Overview

We are seeking enthusiastic and customer-focused individuals to join our travel team as a Cruise Booking Agent. In this role, you will assist clients with researching, planning, and booking cruise vacations while providing excellent customer service throughout the travel planning process.

In Short

• Assist clients with researching and selecting cruise itineraries.
• Provide information on cruise lines, ships, destinations, and onboard experiences.
• Coordinate cruise reservations, cabins, and travel details.
• Communicate with clients before and after booking.
• Stay informed about cruise promotions and supplier updates.
• Maintain accurate records of bookings and communications.
• Provide ongoing customer support before and after travel.
• Work independently in a remote environment.
• Use online booking systems and basic computer applications.
• Enjoy a flexible schedule and remote work opportunity.

Requirements

• Strong communication and customer service skills.
• Interest in the cruise and travel industry.
• Organized and detail-oriented.
• Previous travel or customer service experience is helpful but not required.

Benefits

• Remote work opportunity.
• Flexible schedule.
• Access to travel industry training and resources.
• Support from an established travel team.
• Travel industry perks and supplier discounts when available.