Junior Implementation Support Engineer - Remote

Overview

We are currently looking for an experienced Implementation Support Manager for our client Emil Group. EMIL Group is a fast-growing B2B Software-as-a-Service company from Berlin and has aimed to establish itself as the backbone for the European insurance industry (one of the most important industries in Europe with €1.25bn turnover) with modern and flexible technology. Our technology is already licensed by various enterprise customers (> €1bn turnover). With top-tier investors on board and an experienced team (including ex-AWS/Google), we are building the standard infrastructure for InsurTechs and insurance companies - similar to what Mambu has achieved for FinTechs and banks (valuation > €5bn).

In Short

• The implementation support candidate will perform tasks to support our project managers in configuring and implementing our platform at the client level.
• The candidate will not have direct client contact.
• All tasks to be performed will be prepared by the project manager.
• The candidate or team will therefore be a technical backoffice for our project managers.
• Our platform consists of several self-services on which we need the candidates' support.
• It will be either in our document engine, process engine (Camunda), booking funnel engine or premium calculator.

Requirements

• Specific coding languages are not required.
• Basic knowledge of HTML and CSS required.
• IT affinity.
• Minimum 1 year experience in software development, implementation or IT related fields.
• Previous work experience with an AWS cloud platform is a plus.
• A finished degree in computer science or related field is not mandatory.
• Background in business IT is a plus.
• IT background / courses.
• Fluent English (at least C1) is a must.
• German is a plus.

Benefits

• High-growth company in which you can find exciting and trend-setting challenges.
• Amazing product to work on.
• Familial working atmosphere in an open-minded multinational team.
• All necessary equipment – up to you to decide what you prefer.
• Covered private health insurance.
• The budget for professional improvement (courses, conferences, books…).
• Budget for the mastery of the English language during working hours.
• Nice offices in Belgrade and Novi Sad.
• Fully stocked kitchen (tea, coffee, fruits, soft drinks, snacks…).
• Tournaments of table tennis, table soccer, and darts in our office.
• Skilled and senior co-workers.
• Opportunities to build products that really make a difference.
• Opportunities to learn and grow with us.