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Senior Director of Quality Management - Remote

Posted 36 weeks ago
Quality Management
Full Time
USA

Overview

The Senior Director of Quality, North America is responsible for developing and leading the overall Quality Improvement Strategy across multiple sites to enhance operating efficiency, quality, and customer satisfaction.

In Short

  • Develop and execute a Quality Improvement Strategy
  • Lead cross-functional teams in quality management
  • Assess and improve the Quality Management System
  • Identify and eliminate sources of customer dissatisfaction
  • Drive improvements in process quality and production efficiency
  • Establish and maintain KPIs for quality improvement
  • Collaborate with global quality initiatives
  • Participate in training and coaching of local teams
  • Manage a diverse Quality Organization
  • Ensure compliance with quality engineering standards

Requirements

  • BS or BA Degree in Engineering or related field
  • 10+ years of experience in leading a Quality Organization
  • Experience with continuous improvement methodologies
  • ASQ Certification (CQE, CMQ-OE, CSSBB)
  • Ability to resolve complex problems independently
  • Effective communication and leadership skills
  • Experience with transformer systems preferred

Benefits

  • Opportunities for career growth and development
  • Dynamic and collaborative work environment
  • Support for innovative ideas and solutions
  • Commitment to diversity and inclusion
  • Focus on sustainability and technology advancement

H.E

HITACHI EUROPE

Hitachi Energy Services Sp. z o.o. is a global leader in sustainable energy solutions, dedicated to driving innovation and addressing the world's most significant challenges. With a presence in over 90 countries, the company focuses on engineering new sustainability solutions and creating infrastructure for smart cities. Hitachi Energy fosters a dynamic, collaborative, and creative work environment where employees are encouraged to share their ideas and contribute to impactful projects. The organization values diversity, equity, and inclusion, and is committed to supporting its employees' career aspirations while promoting a culture of growth and exploration.

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