Senior Customer Billing Analyst - Remote

Overview

The Senior Customer Billing Analyst is responsible for managing claims invoicing and accounts receivable activities for a complex portfolio of non-risk self-insured clients, ensuring accuracy and compliance with relevant guidelines.

In Short

• Manage invoicing and accounts receivable for self-insured clients.
• Perform quality control reviews and audits of billing processes.
• Run and modify SQL queries for data analysis.
• Coordinate collection efforts and monitor customer receivables.
• Support onboarding and training of new team members.
• Implement process improvements and automation solutions.
• Ensure compliance with HIPAA and HITECH regulations.
• Work in a fast-paced environment with strict deadlines.
• Interact with cross-functional teams and stakeholders.
• Facilitate client financial implementation meetings.

Requirements

• High School Diploma/GED required; Bachelor’s degree preferred.
• 5 years of experience in billing and accounts receivable.
• Strong proficiency in Microsoft Office products.
• Ability to work under pressure and meet deadlines.
• Excellent problem-solving and analytical skills.
• Ability to train and mentor team members.
• Experience with HIPAA compliance.
• Strong communication skills for stakeholder interaction.
• Ability to lead department-level projects.
• Experience with data reconciliation and reporting.

Benefits

• Competitive salary range.
• Opportunities for professional development.
• Supportive team environment.
• Comprehensive benefits package.
• Flexible work arrangements.
• Access to company resources for training.
• Engagement in meaningful health-related projects.
• Employee wellness programs.
• Commitment to diversity and inclusion.
• Access to health insurance and retirement plans.