Content Production Manager - Remote

Overview

Headway’s mission is a big one – to build a new mental health care system everyone can access. We’ve built technology that helps people find great therapists with the first software-enabled national network of providers accepting insurance.

1 in 4 people in the US have a treatable mental health condition, but the majority of providers don’t accept insurance, making therapy too expensive for most people. Headway is building a new mental healthcare system that everyone can access by making it easy for therapists to accept insurance and scale their practice.

Headway was founded in 2019. Since then, we’ve grown into a diverse, national network of over 45,000 mental healthcare providers across all 50 states who run their practice on our software and have served over 1 million patients. We’re a Series D company with over $325m in funding from a16z (Andreessen Horowitz), Accel, GV (formerly Google Ventures), Spark Capital, Thrive Capital, Forerunner Ventures and Health Care Service Corporation.

We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.

In Short

• Manage the full content production cycle for Content Marketing, from writing briefs and tracking assignment to ushering content to final delivery and distribution
• Create and enforce Standard Operating Procedures (SOPs) for production, in partnership with key stakeholders
• Manage a team of freelance writers and editors, and partner with designers to bring content to life
• Identify and test new distribution channels and partner with cross-functional channel owners to ensure relevant content is distributed to the right audiences at the right time
• Set quarterly goals to enhance departmental efficiency and report on production timelines, team performance, and operational improvements
• Identify bottlenecks in production workflows and implement improvements based on efficiency metrics and stakeholder feedback
• Partner with content creators, editors, and designers, as well as teams in Product Marketing, Communications, Lifecycle, and others to ensure seamless execution of content plans
• Partner with strategic Content Marketing Managers to execute content optimization projects, such as CTA testing, interactive content, and producing video or other new media types

Requirements

• You have 5-8+ years of experience in content production, distribution, project management, or operations, ideally in a marketing or media environment
• You have strong organizational and project management skills, with the ability to manage multiple priorities
• You are an excellent communicator and collaborator as this is a highly cross-functional role
• You have experience working with project management tools (e.g., Asana, Wrike) and content management systems (Builder experience a plus)
• You have an ability to analyze efficiency data, present progress, and drive data-backed improvements

Benefits

• Salary information is based on a single salary target per role and is differentiated based on geographic location (Group A, B, or C)
• Group A: $160,000
• Group B: $144,000
• Group C: $128,000
• Examples of cities located in each Compensation Grouping:
• Group A = NYC, SF/Bay Area, LA Area, Seattle, Boston, Austin, and San Diego
• Group B = Chicago, Miami, Denver, Washington DC, Philadelphia, Atlanta, Minneapolis, Nashville, Sacramento, Phoenix, and Portland
• Group C = All remaining cities
• Benefits offered include:
• Equity Compensation
• Medical, Dental, and Vision coverage
• HSA / FSA
• 401K
• Work-from-Home Stipend
• Therapy Reimbursement
• 16-week parental leave for eligible employees
• Carrot Fertility annual reimbursement and membership
• 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
• Flexible PTO
• Employee Assistance Program (EAP)
• Training and professional development