Field Engineer I - Remote

Overview

The Field Engineer I is responsible for performing timely and accurate preventative maintenance on medical equipment, working both onsite at customer locations and remotely.

In Short

• Perform preventative maintenance on medical equipment.
• Learn troubleshooting and repair techniques from experienced engineers.
• Drive customer satisfaction through service excellence.
• Maintain customer service logs and internal service records.
• Communicate effectively with customers and teammates.
• Assist in equipment installation and service repairs.
• Participate in sales opportunities and promote revenue programs.
• Comply with quality and safety regulations.
• Must reside in the Chicago IL area.
• Willingness to work a rotating on-call schedule.

Requirements

• Associate's or Bachelor's degree in a relevant field or equivalent experience.
• Experience with web applications and Microsoft products.
• Ability to lift and carry up to 35 lbs unassisted.
• Valid Driver's License required.
• Must comply with background checks and customer access policies.
• Legal authorization to work in the U.S. is required.

Benefits

• Competitive salary and performance-based incentives.
• Comprehensive benefits package including medical, dental, and vision.
• 401(k) plan with employee and company contributions.
• Paid time off and tuition reimbursement.
• Professional development opportunities.
• Supportive work environment.