Customer Service Associate - Travel (Remote)

Overview

We are seeking a dedicated and detail-oriented Customer Service Associate to support our clients with their travel needs. In this role, you will assist with inquiries, provide travel information, and ensure an excellent client experience throughout the booking process. This is a remote position that offers flexibility and the chance to grow your career in the travel industry.

In Short

• Respond to customer inquiries and provide timely, accurate information about travel options
• Assist clients with booking flights, accommodations, tours, and other travel services
• Resolve customer concerns with professionalism and care
• Maintain accurate records of bookings and client communications
• Deliver a high standard of customer service that promotes repeat business

Requirements

• Strong verbal and written communication skills
• Excellent problem-solving and interpersonal abilities
• Ability to work independently in a remote environment
• Comfort with digital tools, booking platforms, and email communication (training provided)
• Previous experience in customer service or the travel industry is preferred, but not required

Benefits

• Remote work with flexible hours
• Comprehensive training and continuous support
• Access to exclusive travel discounts and perks
• A collaborative, team-oriented environment
• Opportunities for professional growth within the company