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Online Travel Specialist - Remote

Posted 2 hours ago
Customer Service
Full Time
Worldwide

Overview

We are looking for an Online Travel Specialist to support clients throughout their vacation planning and booking process through digital channels, ensuring a smooth, stress-free experience while delivering exceptional virtual support.

In Short

  • Respond to client inquiries via email and messaging platforms.
  • Assist clients with travel planning, bookings, and itinerary changes.
  • Provide accurate information regarding destinations and travel requirements.
  • Maintain organized client records and ensure clear communication.
  • Follow up with clients before and after travel.
  • Resolve concerns with empathy and effective problem-solving.
  • Work fully remote with a flexible schedule.
  • Enjoy travel perks and access to discounted industry rates.
  • Receive training and continuous support for growth.
  • Be part of a supportive, team-oriented environment.

Requirements

  • Strong written and verbal communication skills.
  • Customer service experience; travel or hospitality experience is a plus.
  • High attention to detail and excellent organizational skills.
  • Comfort using digital communication tools and online booking systems.
  • Ability to learn new systems and booking tools quickly.
  • A positive, client-focused attitude.

Benefits

  • Fully remote flexibility.
  • Travel perks and access to discounted rates.
  • Training and continuous support.
  • Supportive team-oriented environment.
HB Travels logo

HB Travels

HB Travels is a dynamic travel agency dedicated to helping clients create unforgettable travel experiences. With a focus on personalized service, the company seeks passionate Travel Sales Specialists who are eager to assist clients in planning their dream vacations. HB Travels values strong relationships and exceptional customer service, ensuring that clients receive tailored travel itineraries that meet their needs and preferences. The company offers competitive commissions, comprehensive training, and the flexibility to work remotely, making it an ideal workplace for travel enthusiasts looking to turn their passion into a rewarding career.

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