Online Travel Specialist - Remote

Overview

We are looking for an Online Travel Specialist to support clients throughout their vacation planning and booking process through digital channels, ensuring a smooth, stress-free experience while delivering exceptional virtual support.

In Short

• Respond to client inquiries via email and messaging platforms.
• Assist clients with travel planning, bookings, and itinerary changes.
• Provide accurate information regarding destinations and travel requirements.
• Maintain organized client records and ensure clear communication.
• Follow up with clients before and after travel.
• Resolve concerns with empathy and effective problem-solving.
• Work fully remote with a flexible schedule.
• Enjoy travel perks and access to discounted industry rates.
• Receive training and continuous support for growth.
• Be part of a supportive, team-oriented environment.

Requirements

• Strong written and verbal communication skills.
• Customer service experience; travel or hospitality experience is a plus.
• High attention to detail and excellent organizational skills.
• Comfort using digital communication tools and online booking systems.
• Ability to learn new systems and booking tools quickly.
• A positive, client-focused attitude.

Benefits

• Fully remote flexibility.
• Travel perks and access to discounted rates.
• Training and continuous support.
• Supportive team-oriented environment.