Online Cruise Travel Specialist - Remote

Overview

We are looking for a knowledgeable and detail-oriented Online Cruise Travel Specialist to assist clients in planning and booking cruise vacations.

In Short

• Consult with clients to determine their cruise preferences, travel dates, and budget
• Research and recommend cruise lines, destinations, ships, and cabin categories
• Handle the full booking process, including reservations, upgrades, and special requests
• Manage changes, cancellations, and post-booking support professionally
• Communicate cruise policies, documentation requirements, and payment deadlines
• Stay informed on cruise line offerings, destination updates, and seasonal promotions
• Maintain accurate client records and booking documentation

Requirements

• Experience in travel planning, customer service, or hospitality (cruise-specific experience is a plus)
• Strong verbal and written communication skills
• Basic computer skills and ability to navigate online booking platforms
• High attention to detail and organizational ability
• Comfortable working independently in a remote environment
• Professional, client-focused approach
• Must be 18 years of age or older
• Reliable internet connection and personal computer

Benefits

• Flexible remote work schedule
• Access to travel perks and exclusive cruise discounts
• Opportunity to work with a supportive and experienced team
• Professional development and exposure to leading cruise brands
• Client-focused role with a rewarding impact on memorable travel experiences