Online Cruise and Hotel Specialist - Remote

Overview

We are seeking a detail-oriented, customer-focused individual to join our team as an Online Cruise and Hotel Reservationist. If you have a passion for travel, excellent communication skills, and enjoy helping others plan memorable vacations, we would love to have you on board! No prior experience is required – we’ll provide all the training and resources you need to succeed.

In Short

• Manage cruise and hotel reservations, including handling inquiries, making bookings, and confirming availability.
• Assist clients via phone, email, and online platforms, addressing questions, processing changes, and managing cancellations.
• Offer expert guidance on destinations, travel packages, and services to help clients choose the best options.
• Process payments, issue receipts, and send booking confirmations and invoices.
• Stay informed on travel deals, promotions, and industry trends to provide clients with top-tier recommendations.

Requirements

• Excellent communication and interpersonal skills with a customer-first approach.
• Strong attention to detail and organizational skills.
• Ability to multitask and manage multiple bookings accurately.
• Self-motivated and able to work both independently and as part of a team.
• Passion for travel and helping others create unforgettable experiences.
• Must be 18 years or older and fluent in English; bilingual skills are a plus.

Benefits

• Work From Home: Enjoy the flexibility of remote work with hours that suit your schedule.
• Commission-Based Earnings: Competitive commission structure to reward your success.
• Travel Perks: Access exclusive discounts for both personal and professional travel.
• Comprehensive Training: Receive free, in-depth training to ensure your success from day one.
• FAM Trips: Opportunities to experience destinations firsthand and enhance your travel expertise.
• Collaborative Team: Join a supportive, encouraging team that values your growth and success.