Virtual Hotel Reservationist & Appointment Setter - Remote

Overview

We are actively seeking a detail-oriented individual with a customer-centric mindset to join our team as a Remote Appointment Setter/Hotel Reservationist. If you possess excellent communication skills, exude warmth, and have a genuine passion for hospitality, we encourage you to apply!

In Short

• Manage hotel reservations by handling inquiries, booking accommodations, and confirming room availability.
• Interact with guests through phone, email, and online platforms to address reservation inquiries, changes, and cancellations.
• Assist guests during virtual check-ins and check-outs, ensuring a smooth process and addressing any special requests or concerns.
• Collect payment information, process reservations, and issue invoices or receipts as necessary.
• Remote position with flexible working hours.
• Competitive earnings and travel perks.
• Free, comprehensive training provided.
• Opportunity to shape your financial future.
• Work from home or any location with reliable internet.
• Must be 18 years or older and fluent in English.

Requirements

• Excellent communication and interpersonal skills, with a friendly and welcoming demeanor.
• Strong organizational and multitasking abilities.
• Attention to detail and accuracy in handling reservations and client information.
• Ability to work independently and collaboratively within a team.
• Knowledge of travel destinations, attractions, and various travel products is a plus.
• Exceptional customer service and problem-solving skills.
• Passion for travel and a desire to help others create memorable experiences.
• Must be able to speak/read English fluently; bilingual skills are a plus!

Benefits

• Remote position with flexible working hours.
• Competitive earnings.
• Travel perks and discounts for both personal and professional travel.
• Free, comprehensive training.
• Familiarization (FAM) trips to enhance your travel knowledge.
• Access to a supportive team.