Technical Program Manager, AI Operations - Remote

Overview

Handshake is building the career network for the AI economy, connecting students, academic institutions, and employers to enhance career exploration and hiring.

In Short

• Join a fast-growing team shaping the future of AI through better data and systems.
• Lead projects across product, operations, and customer engagement.
• Develop operational strategies for high-skill talent recruitment.
• Ensure exceptional execution and data quality for customer projects.
• Collaborate with product and engineering teams for process optimization.
• Use SQL and LLMs to monitor workflows and drive improvements.
• Manage customer relationships and translate technical requirements.
• Provide updates to leadership on project progress and insights.
• Lead cross-functional projects with various teams.
• 4+ years of experience in strategy & operations or related fields.

Requirements

• Technical background with a BS in Computer Science preferred.
• Proficiency in SQL and Google Sheets.
• Strong analytical and problem-solving skills.
• Experience in ops-intensive environments.
• Ability to manage multiple high-priority projects.
• Exceptional communication skills.
• Entrepreneurial mindset and comfort with ambiguity.

Benefits

• Equity in a fast-growing company.
• 401(k) match and competitive compensation.
• Paid parental leave and fertility benefits.
• Medical, dental, and vision coverage.
• $2,000 learning stipend for ongoing development.
• Flexible PTO and holidays.
• Stipends for home office setup and commuting.
• Team outings and referral bonuses.