Solutions Architect - Remote

Overview

As a Solutions Architect at Hadean, you will assist in all technical aspects of customer rollouts, focusing on project requirements analysis and solution development. This flagship role requires collaboration across departments, combining skills of a solutions architect, delivery manager, trainer, and account manager.

In Short

• Work closely with customers to understand their requirements and define solutions
• Produce technical architecture proposals and scope projects
• Design solutions that exploit existing features and product roadmap
• Present solutions at all levels both internally and externally
• Design and develop prototypes to support business development
• Onboard and train customers by improving training material, running live sessions, and giving feedback on customer code
• Provide first line support for customers and drive defect resolution in engineering
• Gather customer insight to define development objectives and feed into the product roadmap
• Provide necessary information to sales to assess costs and navigate sales decision gates
• Identify supplementary sales opportunities

Requirements

• Experience managing a customer interface and representing customer needs and problems
• Excellent written and verbal communication skills in a technical domain
• Programming experience, ideally in C++, Rust or other Server-side programming language
• Knowledge of distributed systems, network optimisation, runtime optimisation, memory management and multi-processor systems
• Experience developing on Linux and Windows
• Experience sharing knowledge through teaching and mentoring
• Experience designing, documenting and communicating system architectures
• Excellent time management skills with an ability to balance multiple projects and competing priorities
• Must be willing to undergo a BPSS and SC security check

Benefits

• The option to work from home or from our fantastic office in Shoreditch, London
• Private Health Insurance
• Enhanced pension scheme
• Enhanced parental leave
• 3 extra days off at Christmas (on top of our standard 25)
• L&D budget
• Regularly scheduled socials
• Share options