Remote Otter LogoRemoteOtter

Legal AI Customer Success Manager - Remote

Posted Yesterday
Sales / Business
Full Time
NY, USA

Overview

As a Legal AI Customer Success Manager, you will enable Fortune 500 legal and marketing teams to adopt cutting-edge AI, translating complex regulations into logic that drives real business impact.

In Short

  • Partner with enterprise clients to understand their compliance and content review workflows.
  • Analyse and translate regulatory and policy frameworks into clear, enforceable AI rule logic.
  • Design and lead adoption strategies to embed Haast’s AI platform.
  • Build trust and engagement with senior leaders in legal, compliance, and marketing.
  • Translate business and operational needs into actionable adoption plans.
  • Capture client insights for product strategy and playbook development.
  • Develop frameworks for scaling AI adoption across regulated enterprises.

Requirements

  • Background in law (JD preferred) or management consulting.
  • Experience engaging with senior stakeholders in regulated industries.
  • Strong understanding of business process design and governance.
  • Strong problem-solving skills with a business-first mindset.
  • Ability to simplify complex concepts for non-technical audiences.
  • Curious about AI and exploring tools like ChatGPT.
  • Self-driven and detail-oriented in fast-moving environments.

Benefits

  • Career defining role shaping AI adoption across Fortune 500 clients.
  • Growth opportunities to learn extensively in a short period.
  • Competitive salary, equity options, 401k, and health insurance.
  • Flexibility with remote work across the U.S.
  • Collaborative culture focused on learning and growth.
  • Opportunity to work with cutting-edge AI technology.
Haast logo

Haast

Haast is at the forefront of the AI revolution, developing one of the first enterprise-grade LLM implementations that delivers significant value to compliance and legal teams. Over the past two years, Haast has transformed compliance processes from tedious tasks into efficient, intelligent workflows, enabling teams to achieve 80% faster reviews and quadruple their productivity. As a proud Australian company, Haast is making waves in the regtech industry, which is projected to reach a $50 billion market. With a focus on empowering organizations through innovative AI technology, Haast is dedicated to enhancing customer trust and protecting consumer rights while fostering a collaborative and growth-oriented work culture.

Share This Job!

Save This Job!

Similar Jobs:

Liberate logo

AI Customer Success Manager - Remote

Liberate

35 weeks ago

The AI Customer Success Manager at Liberate Innovations Inc. drives customer success and revenue growth by managing enterprise customer relationships in the insurance industry.

USA
Full-time
Customer Service
Liberate logo

AI Customer Success Manager - Remote

Liberate

35 weeks ago

The AI Customer Success Manager at Liberate Innovations Inc. will drive customer success and revenue growth by managing relationships with enterprise customers in the insurance industry.

USA
Full-time
Customer Service
Toma logo

Customer Success Manager (AI SaaS) - Remote

Toma

3 weeks ago

Join Toma as a Customer Success Manager to drive adoption and grow revenue across dealership accounts in an innovative AI-driven environment.

USA
Full-time
Customer Service
$100,000 - $120,000/year
CipherHealth logo

Customer Success Manager - Remote

CipherHealth

Yesterday

The Customer Success Manager at CipherHealth will engage with healthcare executives to drive customer retention and growth through strategic partnerships.

USA
Full-time
Customer Service
110000 - 115000 USD/year
VAST Data logo

Customer Success Manager - Remote

VAST Data

2 days ago

Join VAST Data as a Customer Success Manager to manage customer accounts and drive success with innovative data storage solutions.

Worldwide
Full-time
Customer Service