Technical Writer - Remote

Overview

As a Technical Writer specializing in Generative and Predictive AI, you will be responsible for creating and maintaining high-quality documentation for our products and services. You will work closely with engineers, product managers, and AI specialists to streamline documentation workflows using AI-powered tools.

In Short

• Develop, write, and edit technical content, including user guides, API documentation, knowledge base articles, and troubleshooting guides.
• Utilize Generative AI tools to automate, refine, and enhance technical documentation workflows.
• Collaborate with product teams to understand technical concepts and translate them into user-friendly content.
• Implement AI-generated content responsibly, ensuring accuracy, clarity, and compliance with company standards.
• Continuously evaluate and integrate emerging AI technologies to improve documentation efficiency.
• Maintain and update existing documentation to reflect product changes and enhancements.
• Conduct usability, understandability, and accuracy testing of existing documentation and gather feedback to improve documentation quality.
• Have a keen consistent mindset for improvement and efficiency.

Requirements

• Bachelor's degree in Technical Communication/Documentation in English, Computer Science, Engineering, or a related field.
• 1+ years of experience in technical writing, preferably in software or technology-related fields.
• Experience using Generative AI tools (e.g., h2ogpte, ChatGPT, Claude, Bard, or other LLMs) for content creation and automation.
• Exposure to proficiency in writing API documentation, user manuals, and technical specifications.
• Familiarity with markup languages like Markdown, AsciiDoc, or reStructuredText.
• Knowledge of documentation tools such as Confluence, Git, or static site generators.
• Ability to work independently and collaborate effectively with cross-functional teams that are geographically dispersed.
• Keen mindset to getting things done.
• Able to adapt to changing requirements and deadlines.

Benefits

• Market Leader in Total Rewards
• Remote-Friendly Culture
• Flexible working environment
• Be part of a world-class team
• Career Growth