Business Analyst - Sales Processes & Systems - Remote

Overview

Gusto is a modern, online people platform that helps small businesses take care of their teams. We are seeking a dynamic Business Analyst to improve sales processes and systems.

In Short

• Evaluate, document, and analyze Sales and Marketing processes.
• Implement process and tool improvements for better efficiency.
• Translate pain points into business requirements.
• Architect processes to enhance internal experiences.
• Collaborate cross-functionally to measure success.
• Provide insights for new processes and product launches.
• Troubleshoot issues that arise.

Requirements

• 5+ years in process improvement or consulting.
• 2+ years in sales operations or project management, ideally in SaaS.
• Familiarity with CRM and sales tech stacks like Salesforce.
• Proven efficiency in sales processes.
• Strong problem-solving skills in ambiguous environments.
• Self-starter with effective project management skills.
• Strong communication and influencing skills.

Benefits

• Competitive salary and benefits.
• Collaborative work environment.
• Opportunities for professional development.
• Flexible work arrangements.
• Inclusive company culture.