PayPal Disputes Agent - Remote

Overview

Join a leading eCommerce company focused on redefining the industry for a greener planet as a PayPal Disputes Agent, where you'll resolve complex transaction disputes and enhance customer satisfaction.

In Short

• Resolve complex transaction disputes through PayPal.
• Handle chargebacks efficiently.
• Communicate with customers via email.
• Analyze trends in disputes for insights.
• Maintain accurate records for compliance.
• Achieve a productivity rate of 10 cases per hour.
• Maintain a 70% win rate in dispute resolutions.
• Collaborate with a remote team.
• Enjoy a flexible work schedule.
• Be part of a rapidly growing company.

Requirements

• At least 1 year of experience in a similar role.
• Proficient in PayPal dispute resolution.
• Experience with Shopify related to disputes.
• Strong analytical skills.
• Excellent decision-making ability.
• Self-motivated and independent worker.
• Flexible and adaptable to work schedules.

Benefits

• Work in a results-driven environment.
• Enjoy a great work-life balance with remote work.
• Receive a competitive salary.
• Collaborate with a dynamic remote team.
• Be a key player in a growing company.