Senior ServiceNow Integration Engineer (Freelance) - Remote

Overview

Levata powers how enterprise companies manage and service their technology in the field — from the devices running on warehouse floors to the technicians dispatched to fix them. Our platforms serve some of the largest names in retail, food service, and logistics. We’re a small team that builds and ships fast, and we’re looking for a ServiceNow engineer who wants to own something real.

In Short

• This is a hands-on engineering role, not an admin role.
• You’ll be the ServiceNow expert at Levata — building and maintaining certified integrations.
• Real work to do from day one, clear ownership, and direct visibility with leadership.
• 5+ years of hands-on ServiceNow development experience required.
• Proven experience building integrations between ServiceNow and external platforms.
• Experience building scoped apps and writing automated tests within ServiceNow.
• CSA certification + at least one of: CIS-ITSM, CAD, or CIS-FSM.
• Experience with Field Service Management module is a bonus.
• Comfortable with modern REST APIs and authentication patterns.
• Background in enterprise retail, food service, or logistics customers.

Requirements

• Build and maintain certified ServiceNow apps that connect Levata’s platforms to customer environments.
• Design how data flows in real time between ServiceNow and our platforms.
• Lead the ServiceNow Store certification process for our FSM Dispatch app.
• Be the internal expert on ServiceNow best practices, upgrades, and integration patterns.

Benefits

• Real ownership from day one — you’re the ServiceNow engineer.
• Live production impact — our certified apps are handling real enterprise customer traffic now.
• Modern engineering culture — we use AI-assisted development, move fast, and don’t have layers of bureaucracy.
• Remote role.