Manager, Technology Services - Remote

Overview

The Manager, Technology Services is responsible for managing support functions within the Technology Services department, overseeing a team of technical support professionals, and ensuring effective service delivery across multiple regions.

In Short

• Manage a team of technical support and service professionals.
• Deliver on software and systems initiatives.
• Develop technical documentation and training materials.
• Assist in identifying and developing on-demand programs.
• Partner with internal customers for project-specific needs.
• Monitor internal system or site usage and recommend enhancements.
• Prepare and explain data to team members and clients.
• Manage projects effectively from initiation to completion.
• Demonstrate proficiency in relevant software and systems.
• Provide training and support for end-users.

Requirements

• Four-year degree in a related field or equivalent experience.
• Proven ability to manage projects effectively.
• Strong communication skills for presentations and training.
• High proficiency in Microsoft Office Suite and property management software.
• Ability to manage multiple projects simultaneously.
• Demonstrated mathematical skills for fiscal reporting.
• Knowledge of varied learning techniques and software tools.
• Self-directed and highly motivated.
• Experience in team management and performance evaluation.
• Ability to develop and distribute program and project reports.

Benefits

• Competitive Medical, Dental, Vision, and Disability & Life insurance benefits.
• Generous Paid Time Off including vacation and personal days.
• 401(k) with Company Match after 6 months of service.
• Paid Parental Leave and Fertility Benefit reimbursement.
• 6-Week Paid Sabbatical after 10 years of service.
• Employee Assistance Program and various insurance options.
• Onsite housing discount for team members.
• Charitable giving program and benefits.
• Eligibility for bonus programs based on performance.
• Opportunities for professional development and training.