Case Manager, Social Security Disability - Remote

Overview

A compassionate case manager is needed to assist clients with their legal disability claims, ensuring high-quality service and effective communication.

In Short

• Assist clients with understanding their legal cases.
• Provide support via telephone and email.
• Ensure adherence to SSA regulations.
• Meet performance indicators for case handling.
• Respond to client inquiries within 24 hours.
• Maintain data accuracy for medical evidence.
• Educate clients on the Social Security Disability process.
• Train new hires in case management.
• Uphold a minimum quality score of 90%.
• Collaborate with teams to enhance case management practices.

Requirements

• Bachelor's degree with 2-5 years of experience in Social Security disability law.
• Knowledge of SSA requirements.
• Willingness to train new hires.
• Positive attitude and patience.
• Experience with case management software.

Benefits

• Competitive compensation.
• Fully paid employee health coverage.
• Life insurance.
• Long-term disability insurance.
• Paid holidays and vacation.
• Company-provided phone and laptop.
• A healthy work-life balance.
• A supportive learning environment.