Technical Product Manager - Remote

Overview

Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.

In Short

• Drive the product strategy and execution for Granicus’s core communications capabilities (email/SMS) to support international market expansion.
• Define and prioritize product requirements collaborating closely with cross-functional teams to shape and deliver on the product roadmap.
• Manage project timelines, mitigate risks, and lead go-to-market launch strategies to ensure successful delivery and adoption.
• Collaborate with DevOps, Infrastructure, Security, and Engineering to ensure optimal performance and utilization of the sending infrastructure.
• Make critical technology decisions and influence the long-term direction of the communications platform.
• Lead high-level architecture discussions and planning sessions to prioritize key engineering initiatives.
• Define, analyze, and report on key success metrics for communications performance.
• Maintain comprehensive and up-to-date technical documentation to support internal alignment.
• Advocate for platform health; lead initiatives for tech debt, reliability, and maintainability.
• Ability to coach and mentor junior product managers.

Requirements

• 5+ years in a product management or product engineering role.
• Success working in an agile environment.
• Excellent organizational, quantitative analytical, and project management skills.
• Experience delivering high-quality technology products and services in a fast-moving environment.
• Demonstrated success in working with cross-functional teams.
• Excellent communication skills regardless of the audience.
• Ability to break down the long-term vision into specific, manageable deliverables.
• Ability to think strategically with the capacity to expand customer use cases.
• Monitor adoption, usage, and revenue impact of new services and features.
• Experience working in Salesforce, JIRA, and Aha! is desirable.

Benefits

• Opportunity to work in a transformative industry.
• Engagement with diverse government agencies and communities.
• Collaborative and inclusive work culture.
• Continuous learning and professional development opportunities.
• Participation in innovative projects that drive meaningful change.