Senior Site Reliability Engineer - Remote

Overview

Gorgias is the conversational AI platform for ecommerce that drives sales and resolves support inquiries. Trusted by over 15,000 ecommerce brands, Gorgias supports growing independent shops to globally recognizable brands.

In Short

• Join a team focused on reliability, scalability, and performance of systems.
• Manage multi-TB PostgreSQL clusters in the cloud.
• Operate RabbitMQ and Redis with high throughput.
• Facilitate rollout strategies using Gitlab CI and ArgoCD.
• Drive best practices around Kubernetes and observability.
• Automate infrastructure using Infrastructure as Code (IaC).
• Collaborate with product-engineering teams for incident management.
• Work with a global team of SREs.
• Participate in maintaining high-performance systems.
• Enjoy a diverse and inclusive work environment.

Requirements

• 5+ years of experience as an SRE or similar role.
• Proficiency in Kubernetes and cloud-native systems.
• Experience with AWS and GCP.
• Strong scripting skills in Python, Bash, or Go.
• Solid understanding of IaC principles.
• Excellent problem-solving skills.
• Strong communication and collaboration skills.
• Bachelor's degree in Computer Science or equivalent.
• Experience with CI/CD pipelines.
• Comfortable in Linux environments.

Benefits

• 5-week vacation plus 2 weeks RTT.
• Paid sick leave.
• 6 weeks full remote/year.
• Paid parental leave (16 weeks).
• 50% of public transportation reimbursed.
• MacBook Pro provided.
• Personal credit card for lunches.
• Private health insurance.
• Up to €700 for workstation setup.
• €2000 for learning materials and wellness support.