ServiceNow Architect (CTA) & Agentic AI Expert - Remote

Overview

We are looking for an English-fluent ServiceNow Architect (CTA) & Agentic AI Expert, based in Latin America, available to work remotely.

In Short

• Lead architecture, design, and implementation of ServiceNow solutions.
• Own end-to-end solutioning for enterprise workflows.
• Collaborate with stakeholders to define technical strategy.
• Provide technical leadership across ITSM, SecOps, IRM, ITOM, SPM, and CSM.
• Design and implement advanced automation and AI-driven workflows.
• Contribute to development of Agentic AI solutions within ServiceNow Ecosystems.

Requirements

• 10+ years of experience with ServiceNow.
• Certified Technical Architect (CTA) or equivalent experience.
• Strong expertise in multiple ServiceNow modules.
• Proven experience leading large-scale implementations.
• Strong understanding of workflow automation.
• Experience designing or working with Agentic AI systems.
• Knowledge of AI-driven automation and orchestration.
• Familiarity with integrating AI into enterprise platforms.
• Fluent Portuguese (mandatory).
• Strong communication and stakeholder management skills.

Benefits

• Competitive salary range of $5,800 - $6,200 per month.
• Work remotely with a flexible schedule.
• Opportunity to work with global teams.
• Professional development opportunities.
• Engagement in innovative projects.