Client Success Representative - Remote

Overview

We are looking for an English-fluent Client Success Representative, based in Latin America, available to work remotely. This role requires exceptional communication and relationship-building skills, along with a proactive approach to learning and improvement.

In Short

• Act as the primary point of contact for clients.
• Build and nurture strong client relationships.
• Manage client communications proactively.
• Oversee project execution and service delivery.
• Collaborate with internal teams to deliver high-quality solutions.
• Identify growth opportunities within accounts.
• Serve as the voice of the client internally.
• Monitor client satisfaction and retention.

Requirements

• 1+ year of experience in customer success or related roles.
• Strong understanding of digital marketing channels.
• Proficiency with marketing tools.
• Exceptional communication and interpersonal skills.
• Strong organizational skills.
• Proactive, problem-solving mindset.

Benefits

• Competitive salary based on experience.
• Remote work flexibility.
• Opportunities for professional development.