Remote Otter LogoRemoteOtter

Bi-lingual Customer Success Manager (French + English) - Remote

Posted 15 hours ago
Customer Service
Full Time
Tunisia

Overview

We are looking to hire a Customer Success Manager who will manage a portfolio of 60 accounts in France. The candidate must be fully bilingual in French and English, as they will interact both with French clients and the US team.

In Short

  • Manage a Portfolio of 60 French Accounts
  • Support Clients in WhatsApp Campaign Strategy
  • Onboarding & Training
  • Performance Monitoring & Reporting
  • Customer Support & Issue Resolution
  • Campaign Execution Assistance
  • AI Usage & Content Optimization
  • Internal Collaboration
  • Retention & Expansion Responsibilities
  • Documentation & Process Improvements

Requirements

  • Software or Agency Experience
  • Marketing Expertise (Preferred)
  • WhatsApp Campaign Strategy
  • Bonus: AI Familiarity

Benefits

  • Work in a dynamic environment
  • Opportunity for professional growth
  • Collaborate with a talented team
  • Engage with innovative technology
Go Echoes logo

Go Echoes

Go Echoes is a dynamic company focused on connecting businesses with top talent by building the next generation of global teams. Specializing in embedded talent solutions, Go Echoes partners with innovative startups, scale-ups, and investors to deliver strategic recruitment and operational excellence. With a strong presence in Europe and an exciting expansion into the United States, Go Echoes is dedicated to creating impactful market strategies and fostering long-term client relationships, all while maintaining a remote-first work environment that emphasizes autonomy and speed.

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